Keeping same number

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JamesK
Just Passing Thru
Posts: 10
Joined: 02/10/2012
SIP Device Name: Android
Firmware Version: 2.3.6
ISP Name: Rogers cable
Computer OS: Linux
Router: Linux

Keeping same number

Post by JamesK »

When I first started with Dell Voice, I read that if the service wasn't used occasionally, the assigned number would not be retained. One option was to pay a fee to make the number permanent. However, that payment option is no longer available and I can no longer find that info about a number expiring. What effect does this have on retaining a number, if the service is not used for a while?
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Keeping same number

Post by Jake »

As long as you get or make a call every 90 days your account should stay active.

It hasn't been mentioned if you keep the app on if that counts or not.