Cannot dial out using keypad (Windows 7)

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clearnew
Just Passing Thru
Posts: 2
Joined: 01/05/2013
SIP Device Name: Samsung Galaxy 2 SkyRocket
Firmware Version: 4.1.2
ISP Name: Telus
Computer OS: Windows 7
Router: Telus provided.

Cannot dial out using keypad (Windows 7)

Post by clearnew »

Hello!

I cannot use the keypad on the Dell Voice app for Windows. I was able to cut and paste a number and it dial out but the keypad does not respond to mouse clicks or number presses (on computer keyboard).

System:

Dell Inspiron 9400
Intel Core 2 CPU 2.16 gHZ
2 Gig Ram
Windows 7

Thanks in advance.
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JamesK
Just Passing Thru
Posts: 10
Joined: 02/10/2012
SIP Device Name: Android
Firmware Version: 2.3.6
ISP Name: Rogers cable
Computer OS: Linux
Router: Linux

Re: Cannot dial out using keypad (Windows 7)

Post by JamesK »

What's even more curious is that it responds to the keyboard, except for numbers. That is I can type in letters, but not numbers. Really useful!!!. However, I have read elsewhere that this problem is due to Java version.
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clearnew
Just Passing Thru
Posts: 2
Joined: 01/05/2013
SIP Device Name: Samsung Galaxy 2 SkyRocket
Firmware Version: 4.1.2
ISP Name: Telus
Computer OS: Windows 7
Router: Telus provided.

Re: Cannot dial out using keypad (Windows 7)

Post by clearnew »

Oh! You're right! Mine does the same!

I currently have Java 7 update 10 on my comp.
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FONGO_mike
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Location: Fibernetics Head Office

Re: Cannot dial out using keypad (Windows 7)

Post by FONGO_mike »

Please follow the thread here.
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