was dell voice for blackberry dropped

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waveman
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was dell voice for blackberry dropped

Post by waveman »

I just paid $25 a short time ago to have my home number ported to my bb 9300, the file has been dropped at appworld. all was working fine till a few weeks ago now I'm having trouble and worried the support is gone for my phone
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Jake
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Re: was dell voice for blackberry dropped

Post by Jake »

It's not on the DellVoice (now Fongo) website either.

It would be a bit naughty of them to drop it just like that after people have paid and set up stuff. It could be that they are just not accepting new clients until they can sort out the app - which I believe has a few problems.

Hopefully a Fongo staff member can comment about what is going on.
waveman
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Re: was dell voice for blackberry dropped

Post by waveman »

Jake wrote:
It would be a bit naughty of them to drop it just like that after people have paid and set up stuff.
umm ya especially because when things were working fine I told a couple friends and they went ahead and did the same thing, my name is mud now :oops: :lol: and to make matters worse, I cancelled my home phone service, all I have now is the dell voice on my 9300, yikes!
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Re: was dell voice for blackberry dropped

Post by Fongo Support »

Yes -- you are correct. Dell Voice is no longer available for download from BlackBerry App World.

We will continue to provide service to people who have Dell Voice on their BlackBerry.
waveman
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Re: was dell voice for blackberry dropped

Post by waveman »

thats great to hear, will updates to the app be available at fongo now. the service has turned buggy lately so its support with an update fix I'd be more interested in
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Re: was dell voice for blackberry dropped

Post by seagame2001 »

damn it sucks I just got a BB playbook
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Jake
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Re: was dell voice for blackberry dropped

Post by Jake »

seagame2001 wrote:damn it sucks I just got a BB playbook
It didn't work on the PB anyway, it was just for the phones. You can get Taki that works fairly well, in a simple way - but you need the SIP config for that.
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Re: was dell voice for blackberry dropped

Post by Fongo Support »

waveman wrote:thats great to hear, will updates to the app be available at fongo now. the service has turned buggy lately so its support with an update fix I'd be more interested in
We won't be making updates to the current Dell Voice BlackBerry app.

Please send your issues to talkfreely@fongo.com and we'll see what we can do. Thanks.