Fongo Service Status Update

Important and exciting updates from Fongo!
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FONGO_Announcements
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Fongo Service Status Update

Post by FONGO_Announcements »

For the latest updates regarding system status, please refer to our dedicated status page, we aim to provide the most up to date information on network and service outages.

http://status.fongo.com
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Liptonbrisk
Technical Support
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SIP Device Name: Obihai 202/2182, Groundwire
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Router: Asuswrt-Merlin & others

Re: Fongo Service Status Update

Post by Liptonbrisk »

https://status.fongo.com/incidents/zJtHApoYq8re

May 07, 2024 - 10:08 (EDT)

"Investigating - Online Payment Issue
Investigating - We are having issues with online payments for Fongo users. We are investigating. We are sorry for the inconvenience."

"Resolved - We found the issue and its now fixed. We apologize for the inconvenience this may cause.
May 07, 2024 - 14:29 (EDT)"
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
Posts: 3071
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Fongo Service Status Update

Post by Liptonbrisk »

https://status.fongo.com/incidents/2noYiqTZoOtH

May 09, 2024 - 10:28 (EDT)

"Investigating - Media Messaging - Fongo Plus Subscribers

Investigating - MMS messages for Fongo Plus subscribers should be sent as regular MMS (without the use of Fongo media links), however, this is currently not functional. MMS messages are currently being sent using Fongo media links. We are investigating to fix this."

"Resolved - MMS is back to normal functionality
May 09, 2024 - 14:45 (EDT)"
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
Posts: 3071
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Fongo Service Status Update

Post by Liptonbrisk »

https://status.fongo.com/incidents/twbZ8hSmb0YX

“Resolved -
Aug 20, 2024 - 03:17 (EDT)
Identified - Most services have been restored..
Aug 20, 2024 - 02:55 (EDT)
Identified -
Aug 20, 2024 - 02:40 (EDT)
Identified -
Aug 20, 2024 - 02:09 (EDT)
Identified -
Aug 20, 2024 - 01:39 (EDT)
Identified - Issue has been identified, we are currently working to restore the services affected.
Aug 20, 2024 - 01:25 (EDT)
Investigating -
Aug 19, 2024 - 22:48 (EDT)
Investigating - Several services related to push notifications, messaging, client voice services, mobile app services and fongo works services are either fully down or partially down. Team is investigating.
Aug 19, 2024 - 22:39 (EDT)
Investigating - Several services related to push notifications, messaging and others are either fully down or partially down. Team is investigating.
Aug 19, 2024 - 22:36 (EDT)”
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.