Does the Fongo service status work for FPL?

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
johnfreephone
Quiet One
Posts: 25
Joined: 11/01/2011
SIP Device Name: grandstream HT-286
ISP Name: Rogers DSL
Computer OS: Win 7
Router: SMC8014
Smartphone Model: Galaxy Nexus
Android Version: 4.2.1

Does the Fongo service status work for FPL?

Post by johnfreephone »

Today, the FPL is down. Even right now, It can make call but can NOT receeive call.

I came here to know that some people mentioned the service status page.

http://status.fongo.com/

Looks like it is for fongo only.

because when FPL is down. I used my Fongo Mobile Apps. It work fine at that time.

Even right now, All status are GOOD. But I can not receive call.

Can you clarify that the status page is for Fongo ONLY or for BOTH Fongo and FPL.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Does the Fongo service status work for FPL?

Post by Jake »

Earlier on there were massages saying that FPL had problems, so I think everything will be shown here.

BillCanada posted an attachment showing it http://forum.fongo.com/viewtopic.php?p=42280#p42280
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Does the Fongo service status work for FPL?

Post by FONGO_steve »

The status page does cover all Fongo brands
Steve
Fongo
Development Support Specialist.
akoei
Quiet One
Posts: 40
Joined: 12/14/2009
SIP Device Name: asterisk
ISP Name: 3web

Re: Does the Fongo service status work for FPL?

Post by akoei »

johnfreephone wrote:Today, the FPL is down. Even right now, It can make call but can NOT receeive call.

I came here to know that some people mentioned the service status page.

http://status.fongo.com/

Looks like it is for fongo only.

because when FPL is down. I used my Fongo Mobile Apps. It work fine at that time.

Even right now, All status are GOOD. But I can not receive call.

Can you clarify that the status page is for Fongo ONLY or for BOTH Fongo and FPL.
On Wednesday, they were having a DNS change, at least from what I could see. A service restart fixed the issue. Hope they finished their system upgrade/switch/migrate :) :roll:
johnfreephone
Quiet One
Posts: 25
Joined: 11/01/2011
SIP Device Name: grandstream HT-286
ISP Name: Rogers DSL
Computer OS: Win 7
Router: SMC8014
Smartphone Model: Galaxy Nexus
Android Version: 4.2.1

Re: Does the Fongo service status work for FPL?

Post by johnfreephone »

FONGO_steve wrote:The status page does cover all Fongo brands
That means that status page ONLY for Fongo. NOT for FPL.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Does the Fongo service status work for FPL?

Post by Jake »

johnfreephone wrote:
FONGO_steve wrote:The status page does cover all Fongo brands
That means that status page ONLY for Fongo. NOT for FPL.
FPL is a Fongo 'brand'. It used to be the main 'brand', but then they started Fongo and everything now falls below that.

They had FPL statuses on that page, so any FPL outages should show up there - as long as they update it :?
johnfreephone
Quiet One
Posts: 25
Joined: 11/01/2011
SIP Device Name: grandstream HT-286
ISP Name: Rogers DSL
Computer OS: Win 7
Router: SMC8014
Smartphone Model: Galaxy Nexus
Android Version: 4.2.1

Re: Does the Fongo service status work for FPL?

Post by johnfreephone »

Thanks. Got it.