Hello, when people leave message in my voicemail, I don't get notification.
If I call the voicemail it says I don't have messages.
My personal greeting work OK. Just like if my voicemail doesn't record. I also activated visual voicemail with same result. Any idea? Maybe a voicemail reset will help.
I don't want to create a new account and change number...
Thanks
Dan
Voicemail issue
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rickm
- Just Passing Thru
- Posts: 16
- Joined: 01/28/2013
- SIP Device Name: HT-701
- ISP Name: Shaw Cable
- Smartphone Model: Galaxy Note 8
- Android Version: 9
- Location: Calgary
Re: Voicemail issue
I just signed up for fongo today. I don't have visual voicemail.
I have the exact problem as described by Dan.
I have the exact problem as described by Dan.
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Funkytown
- Technical Support
- Posts: 460
- Joined: 04/01/2010
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.4.1 (SR5) Oct 14 2
- ISP Name: Cik Telecom
- Computer OS: Windows 10
- Router: Zyxel EMG2926
- Smartphone Model: LG G8 Thinq
- Android Version: Android Q
Re: Voicemail issue
In response to your voice mail issues, we do apologize! Until technical Staff come online bare with us patiently as they'll respond here soon enough.
Thank You!
Thank You!
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foolzz
- One Hit Wonder
- Posts: 1
- Joined: 01/29/2013
Re: Voicemail issue
I think it is not only your problem. I am facing the same situation. Voicemail used to work amazing, but stopped working now.
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sa_wood
- Just Passing Thru
- Posts: 11
- Joined: 11/22/2010
Re: Voicemail issue
I have the same problem! Please take a look here: http://forum.fongo.com/viewtopic.php?f= ... 844#p42844
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416eddie
- Just Passing Thru
- Posts: 6
- Joined: 05/22/2010
- SIP Device Name: Soft phone
- Firmware Version: Beta 1.1
- ISP Name: Bell Sympatico DSL
- Computer OS: 10.6.3
Re: Voicemail issue
I am having the same issue. I have tried to leave several voicemails to test and it is not working. I have signed out and closed the app a couple of times, shut off the phone, and relogged in and tested again still not working. I use this phone for work and need it working.
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tbrummell
- Tried and True
- Posts: 330
- Joined: 09/21/2010
- SIP Device Name: PIAF/Mitel/PolyCom/Cisco
- Firmware Version: Asterisk 1.8
- ISP Name: Rogers
- Computer OS: CentOS/Windows2008/Win7/Android
- Router: pfSense/Neoware thin client
- Location: Ottawa
Re: Voicemail issue
Heh! That's ONE thing that is working for me! LOL
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rickm
- Just Passing Thru
- Posts: 16
- Joined: 01/28/2013
- SIP Device Name: HT-701
- ISP Name: Shaw Cable
- Smartphone Model: Galaxy Note 8
- Android Version: 9
- Location: Calgary
Re: Voicemail issue
It's working for me today, so I suggest the rest of you give it a try again now.
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Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Voicemail issue
They fixed it earlier today, at least my voicemail started to work properly earlier today.
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Rirolarma
- Just Passing Thru
- Posts: 2
- Joined: 01/28/2013
Re: Voicemail issue
Appear to work. Got notification in about 2min
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Voicemail issue
VM should be working, if you are still experiencing issues, please let us know.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.