Added World Credit TWICE and did not show up.

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minel
Just Passing Thru
Posts: 7
Joined: 11/13/2012
ISP Name: Rogers
Router: Airport Extreme

Added World Credit TWICE and did not show up.

Post by minel »

Hello,
I purchased $5 world credit and it says successful yet it did not go through and my world credit did not update. I tried again, successful, did not update. I got charged $10 and got nothing. Help!
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Added World Credit TWICE and did not show up.

Post by FONGO_mike »

What kind of package did you purchase? (there are a couple different types)

i won't be in on Monday, i would suggest sending a PM to FONGO_neil with your Fongo number and a link to this thread
L3 Escalation Support Specialist
Fibernetics
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