Fongo is not displaying original Caller ID/Phone#?

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WilliamY
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Fongo is not displaying original Caller ID/Phone#?

Post by WilliamY »

Fongo is not displaying original Caller ID/Phone#?

Postby WilliamY » 02/01/2013
HI,

For the past couple of days, I found that when my FPL forwarding calls to Fongo, Fongo is displaying my FPL#, not Original Caller ID/Phone#, Whats happening?

Is it FPL sending wrong ID number? or Is it Fongo displaying wrong number?

Thanks

William
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Fongo Support
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Re: Fongo is not displaying original Caller ID/Phone#?

Post by Fongo Support »

WilliamY wrote:Fongo is not displaying original Caller ID/Phone#?

Postby WilliamY » 02/01/2013
HI,

For the past couple of days, I found that when my FPL forwarding calls to Fongo, Fongo is displaying my FPL#, not Original Caller ID/Phone#, Whats happening?

Is it FPL sending wrong ID number? or Is it Fongo displaying wrong number?

Thanks

William
Hello there,

Can you provide more details? What are the phone numbers used?

I would like to check them in the system.

Please let me know.

Thanks,