"Dead Air" on outgoing calls

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mcthenrse
Just Passing Thru
Posts: 2
Joined: 02/15/2013

"Dead Air" on outgoing calls

Post by mcthenrse »

HELP, since the upgrade that was done I can receive calls in no problem but get "dead air" when I call out. the others hear it ring and when they pick up I can not hear them. I have an ATA that was sent to me with free phone line services when I registered 1 1/2 years ago and it was pre programmed. I do not know how to access or fix problem since this last update. I have disconnected from power and router to "RESET" but this hasn't helped. Please help me as I now do not have a working home phone and since this has gone on for a few days my cell minutes are adding up. Thanks!
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Melchizedek
Quiet One
Posts: 25
Joined: 06/10/2012
SIP Device Name: OBi100
Firmware Version: Always Latest
ISP Name: Virgin Mobile (Fiber)
Computer OS: Windows 10
Router: Virgin router (Valerie)

Re: "Dead Air" on outgoing calls

Post by Melchizedek »

You're not alone, continue discussion here http://forum.fongo.com/viewtopic.php?f=8&t=8068
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
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Location: Fibernetics Head Office

Re: "Dead Air" on outgoing calls

Post by FONGO_mike »

Locking thread as link to current conversation was shared.

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