cannot make/receive any calls/outgoing or incomming

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alex1972
One Hit Wonder
Posts: 1
Joined: 02/25/2013
SIP Device Name: Grandstream HT286
Firmware Version: n/a
ISP Name: Rogers DSL
Computer OS: windows 7
Router: Cisco DPC 3825

cannot make/receive any calls/outgoing or incomming

Post by alex1972 »

Hi :
For a couple of weeks now, I cannot make outgoing calls, no dial tone at all.I can receive calls but neither party can hear anything
I have a Grandstream HT286 ATA device(from FFL) connected to a Cisco DPC 3825 router, using Rogers as ISP, and this setup has been working fine for years.
Please help, tks
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: cannot make/receive any calls/outgoing or incomming

Post by Fongo Support »

alex1972 wrote:Hi :
For a couple of weeks now, I cannot make outgoing calls, no dial tone at all.I can receive calls but neither party can hear anything
I have a Grandstream HT286 ATA device(from FFL) connected to a Cisco DPC 3825 router, using Rogers as ISP, and this setup has been working fine for years.
Please help, tks
Hello there,

Please send me PM with the telephone number associated with the account and I will have a look.

Thanks,
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