FPL stopped working the second day

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nobody8
Just Passing Thru
Posts: 7
Joined: 02/27/2013
SIP Device Name: SPA122

FPL stopped working the second day

Post by nobody8 »

Hello, I got the free phone line key and set it up on SPA122 two days ago and everything working perfectly.

But starting from this morning, it stopped working , first, it couldn't call some numbers out for a while. and when I tried to call this number using my landline phone, didn't get any response, no phone rings nor voice mail. and then a lady from 705 area code called my landline says I called her 705 IP phone 3 times :( .

I don't think it was my ATA setup as it was working fine yesterday.

Can anyone form the support take a look for me please?

Thanks.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: FPL stopped working the second day

Post by Fongo Support »

nobody8 wrote:Hello, I got the free phone line key and set it up on SPA122 two days ago and everything working perfectly.

But starting from this morning, it stopped working , first, it couldn't call some numbers out for a while. and when I tried to call this number using my landline phone, didn't get any response, no phone rings nor voice mail. and then a lady from 705 area code called my landline says I called her 705 IP phone 3 times :( .

I don't think it was my ATA setup as it was working fine yesterday.

Can anyone form the support take a look for me please?

Thanks.
Hello there,

I can have a look, please send me PM with your telephone number associated to the account. Also, if you have a support ticket open for this issue, please include that as well.

Thanks,