Voice-mail fwd to e-mail: cropped file

[Dan]

Hi,

I'm experiencing a strange problem: the most (not all!) of the voice-mail messages that are forwarded to my e-mail get cropped to the size of 25 bytes when "Follow me" function is active and I don't pick up the phone the call is forwarded to. The phone does not cut off during the message recording, but what I receive is 25 bytes (.snd then a few control characters)

If I disable "Follow me" function, then I receive full messages. So, there is no problem with my e-mail.

What could be a problem?

[FONGO_steve]

We have an active ticket being worked on for this - expect resolution early next week

[Paul777]

Can you please advise when this will be fixed ? People are leaving me voice mails that I cannot listen to.
thanks.

[Dan]

I "patched" it by increasing the delay before the FreePhoneLine answering system kicks in above the delay (number of rings) my phone (the one I forwarded calls to) answering machine picks up the phone. So, no more missed messages!
I hope it helps.

[FONGO_steve]

This issue is now being centralized and updated in: http://forum.freephoneline.ca/viewtopic.php?f=4&t=972