Interactive Voice Recording issue

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DAT
Just Passing Thru
Posts: 5
Joined: 03/02/2013
SIP Device Name: none
Firmware Version: none
ISP Name: rogers
Computer OS: windows 7 and XP
Router: TP-Link TL-WR1043ND

Interactive Voice Recording issue

Post by DAT »

Recently, I've updated my FPL app to version 3.2.6.0 and I'm running into a problem with the interactive voice recording. Every time I tried to make call to an IVR and, all I hear is the (DING!) sound but I can't hear the interactive voice recording on their end.

I've also tried to use my cellphone to call that IVR # and I don't have problem getting thru. I didn't have this problem with the older version not sure what has changed here.

Anyone else having the same issue or know how to resolve this issue?

Greatly appreciated for your advices.


Update: When I connected the modem directly to my PC and I have no problem hearing the interactive voice recording on their end. but when I connected the router back then I can't hear the IVR.. ( I have no problem with outgoing and incoming calls. The only issue is when I tried to call IVR.)

I've tried port forwarding and also set my PC to DMZ on the router and still not working.

Problem Solved: Add this to the hosts file: 208.65.240.165 voip.freephoneline.ca

Thanks to SudoHacks! ...http://forum.fongo.com/viewtopic.php?f= ... 582#p45578
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