I don't see a setting for it in the FPL application. But maybe there is some kind host file hack we can do to forward our system requests to voip2...stoylesa wrote:I second the question "Is it possible to change to voip2.freephoneline.ca for the desktop version?"
One Way Audio
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SudoHacks
- Just Passing Thru
- Posts: 20
- Joined: 03/01/2012
Re: One Way Audio
Freelance Web Developer - www.arrayinteractive.ca
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nhanhuynh
- Just Passing Thru
- Posts: 2
- Joined: 12/30/2012
- SIP Device Name: Linksys PAP2T
- Firmware Version: 5.1.6(LS)
- ISP Name: Rogers
- Computer OS: Win 7
- Router: Linksys
Re: One Way Audio
Hello...
I found that most of the accounts with clearpointel.ca that I have got the same issue (only receive incoming call but can not hear people from out side; or no incoming audio; can not call out )
I try to change to SIP server: voip.clearpointel.ca OR voip2.freephoneline.ca: It works fine.
So I can say that any one who have the accounts with clearpointel.ca have the trouble connection with voip.freephoneline.ca.
Are your accounts also with Clearpointel.ca ?
I found that most of the accounts with clearpointel.ca that I have got the same issue (only receive incoming call but can not hear people from out side; or no incoming audio; can not call out )
I try to change to SIP server: voip.clearpointel.ca OR voip2.freephoneline.ca: It works fine.
So I can say that any one who have the accounts with clearpointel.ca have the trouble connection with voip.freephoneline.ca.
Are your accounts also with Clearpointel.ca ?
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SudoHacks
- Just Passing Thru
- Posts: 20
- Joined: 03/01/2012
Re: One Way Audio
I was in fact able to 'fix' my one way audio issue by modifying my hosts file. This is probably just a temp fix, as I don't know how static the FPL IP addresses are. Anyway for the short term this worked for me. Add the following line to your windows "hosts" file:SudoHacks wrote:I don't see a setting for it in the FPL application. But maybe there is some kind host file hack we can do to forward our system requests to voip2...stoylesa wrote:I second the question "Is it possible to change to voip2.freephoneline.ca for the desktop version?"
208.65.240.165 voip.freephoneline.ca
This sends all requests for voip.freephone.line.ca to the IP address that is actually voip2.freephoneline.ca
Yay I have sound!
Freelance Web Developer - www.arrayinteractive.ca
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stoylesa
- Just Passing Thru
- Posts: 5
- Joined: 02/28/2013
- Computer OS: Windows 7
- Router: Linksys
Re: One Way Audio
"I was in fact able to 'fix' my one way audio issue by modifying my hosts file. This is probably just a temp fix, as I don't know how static the FPL IP addresses are. Anyway for the short term this worked for me. Add the following line to your windows "hosts" file:
208.65.240.165 voip.freephoneline.ca"
-- Made this change and it worked! You're a rock star SudoHacks! Thanks!
208.65.240.165 voip.freephoneline.ca"
-- Made this change and it worked! You're a rock star SudoHacks! Thanks!
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patrob
- Quiet One
- Posts: 40
- Joined: 03/02/2012
- SIP Device Name: Linksys PAP2T
- Firmware Version: 3.1.15(LS)
- ISP Name: Start.ca
- Computer OS: Windows 7
- Router: AC66U
- Location: Brampton
Re: One Way Audio
I have a different issue...
I can make & receive all calls OK except I cannot call my mother lol there is totally no dial tone after number is dialed (she also has FPL) but she can call me just fine
It's ONLY her number I can't call...it's been like that for last 3 days or so...how do we fix that? What could be the issue?
Thanks for any advice
I can make & receive all calls OK except I cannot call my mother lol there is totally no dial tone after number is dialed (she also has FPL) but she can call me just fine
It's ONLY her number I can't call...it's been like that for last 3 days or so...how do we fix that? What could be the issue?
Thanks for any advice
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Bing Kol
- Active Poster
- Posts: 117
- Joined: 07/23/2010
- SIP Device Name: PAP2T
- Firmware Version: 5.1.6 (LS)
- ISP Name: CarryTel 25/10 DSL
- Router: pfSense i5-3470
- Location: GTA
Re: One Way Audio
Aha! Your mother does not want to talk to you!patrob wrote:I have a different issue...
I can make & receive all calls OK except I cannot call my mother lol there is totally no dial tone after number is dialed (she also has FPL) but she can call me just fine
It's ONLY her number I can't call...it's been like that for last 3 days or so...how do we fix that? What could be the issue?
Thanks for any advice
She probably thinks you need more money whenever you call...just kidding. 
Find another phone and tell your mom to dial *80, wait for dial tone and hang up.
Test if you can call her after that. If you can, then somebody had accidentally pressed *60 on her phone the last time you called, *80 cancels that call blocking.
***edit
However, I expect that if your number was blocked, your call should be forwarded to voicemail but you said that there is totally no dial tone after number is dialed...hence I am puzzled.
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patrob
- Quiet One
- Posts: 40
- Joined: 03/02/2012
- SIP Device Name: Linksys PAP2T
- Firmware Version: 3.1.15(LS)
- ISP Name: Start.ca
- Computer OS: Windows 7
- Router: AC66U
- Location: Brampton
Re: One Way Audio
Thanks but even though we tried what you suggested, I still cannot call my motherBing Kol wrote:Aha! Your mother does not want to talk to you!patrob wrote:I have a different issue...
I can make & receive all calls OK except I cannot call my mother lol there is totally no dial tone after number is dialed (she also has FPL) but she can call me just fine
It's ONLY her number I can't call...it's been like that for last 3 days or so...how do we fix that? What could be the issue?
Thanks for any advice
Find another phone and tell your mom to dial *80, wait for dial tone and hang up.
Test if you can call her after that. If you can, then somebody had accidentally pressed *60 on her phone the last time you called, *80 cancels that call blocking.
***edit
However, I expect that if your number was blocked, your call should be forwarded to voicemail but you said that there is totally no dial tone after number is dialed...hence I am puzzled.
Can I get some help here from Fongo people???
Thanks in advance!
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hwj1519
- One Hit Wonder
- Posts: 1
- Joined: 03/10/2013
- ISP Name: shaw cable
- Computer OS: windows 7
Re: One Way Audio
"I was in fact able to 'fix' my one way audio issue by modifying my hosts file. This is probably just a temp fix, as I don't know how static the FPL IP addresses are. Anyway for the short term this worked for me. Add the following line to your windows "hosts" file:
208.65.240.165 voip.freephoneline.ca "
This solution works on my FPL desktop version. Finally I have the sound. Thanks Sudohacks!
208.65.240.165 voip.freephoneline.ca "
This solution works on my FPL desktop version. Finally I have the sound. Thanks Sudohacks!
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farcia
- Just Passing Thru
- Posts: 3
- Joined: 03/14/2013
- Computer OS: Win8
Re: One Way Audio
***********ONE WAY AUDIO FIX*************
I was having the same one way outgoing call audio issue with one of my lines (FPL computer app free line) but not the other line (number ported with config file). I read in another post that you need to PM "Fongo Support" telling them about your one way audio issues, also include your telephone number and they will look into and fix the issue. So sure enough I did exactly that PMed Fongo Support and they mentioned that they deleted a follow me number on the account and to reset everything at my end. Suddenly my other line is now working fine.
I was having the same one way outgoing call audio issue with one of my lines (FPL computer app free line) but not the other line (number ported with config file). I read in another post that you need to PM "Fongo Support" telling them about your one way audio issues, also include your telephone number and they will look into and fix the issue. So sure enough I did exactly that PMed Fongo Support and they mentioned that they deleted a follow me number on the account and to reset everything at my end. Suddenly my other line is now working fine.
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aztec
- One Hit Wonder
- Posts: 1
- Joined: 03/25/2013
- SIP Device Name: Cisco SPA 112
- Firmware Version: 1.3.1
- ISP Name: Teksavvy
- Computer OS: Mac OSX
- Router: Airport Extreme
Re: One Way Audio
A FIX, AT LEAST FOR ME..........
I had the same problem with one way audio and I have Cisco SPA 112 modem and Airport Extreme router. I could talk with a Fongo user with no problems, audio both ways, but with somebody else just one way when I was placing the call. So , after calling Apple and Cisco technical support I found out that I have to be sure that UDP port 5060, 13000, 13001 are open in Airport Extreme. After I did this everything is running how is supposed to, audio both ways ,when I place and receive the calls does not matter who I talk to.So far everything is ok, hope is gonna stay this way.....For how to open ports in Airport Extreme just google it , depends what version and firmware you have, and do not forget to assign your ATA modem a static IP Address on your network, so when you router change the IP addresses you do not lose the connection to the modem ( same thing: google it how to assign a static ip address on your network when you have an Airport Extreme ). After you did everything above ,reboot the modem and the router and everything should be running fine.
I had the same problem with one way audio and I have Cisco SPA 112 modem and Airport Extreme router. I could talk with a Fongo user with no problems, audio both ways, but with somebody else just one way when I was placing the call. So , after calling Apple and Cisco technical support I found out that I have to be sure that UDP port 5060, 13000, 13001 are open in Airport Extreme. After I did this everything is running how is supposed to, audio both ways ,when I place and receive the calls does not matter who I talk to.So far everything is ok, hope is gonna stay this way.....For how to open ports in Airport Extreme just google it , depends what version and firmware you have, and do not forget to assign your ATA modem a static IP Address on your network, so when you router change the IP addresses you do not lose the connection to the modem ( same thing: google it how to assign a static ip address on your network when you have an Airport Extreme ). After you did everything above ,reboot the modem and the router and everything should be running fine.
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stevenao
- Just Passing Thru
- Posts: 20
- Joined: 03/12/2013
Re: One Way Audio
Yes, that problem exists in their Softphone too. I did tried HOSTS file trick to point to voip2 ip. Same One Way audio. I gave up.