terrible! incoming call went to voicemail

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yyang55
Just Passing Thru
Posts: 5
Joined: 12/15/2009

terrible! incoming call went to voicemail

Post by yyang55 »

It has been an issue since last December, 90% of time the incoming calls go to voicemail directly.

I've done port forwarding, DMZ, even bought a new router, changed configurations here and there, but problem still exists, frustrated and terrible experience

I reside in quebec

FPL can not solve this issue??
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: terrible! incoming call went to voicemail

Post by Fongo Support »

yyang55 wrote:It has been an issue since last December, 90% of time the incoming calls go to voicemail directly.

I've done port forwarding, DMZ, even bought a new router, changed configurations here and there, but problem still exists, frustrated and terrible experience

I reside in quebec

FPL can not solve this issue??
Hello there,

Can you please provide more details? What is your current setup? (model, router, ATA)

Do you have a support ticket open for this issue?

Thanks,