Clicking bluetooth button cann't get Fongo to answer calls

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WilliamY
Active Poster
Posts: 52
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Clicking bluetooth button cann't get Fongo to answer calls

Post by WilliamY »

HI,

Just bought a Motorola HK250 Bluetooth headset, this is my first BT device, paired with my Samsung note 2, JB 4.1.2. Using fongo for incoming and outgoing calls, the problem is whenever there is incoming calls, I heard rings on bluetooth, but click bluetooth button can not get the fongo to answer the call, I will have to click Answer button on the phone to do so, Is there anything that fongo can't do so, or its my BT can't do it?

BTW, when I click the bluetooth button, I always heard: say 'Call' following by phone number to call, blah, blah, but never anwsers the incoming phone call.

Any input will be much appreciated. Thanks,

William
WilliamY
Active Poster
Posts: 52
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Re: Clicking bluetooth button cann't get Fongo to answer cal

Post by WilliamY »

Okay, tried the bluetooth with my other phones (no fongo installed on them), it works very well. so obviously, its the Fongo (Android edition) that doesn't support Bluetooth. To my surprise, my question was posted here for a week, no Fongo support can answer this simple question?!

To Fongo support: you guys don't know how to answer this question or know the reason and don't want to anwswer and talk about it?
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Clicking bluetooth button cann't get Fongo to answer cal

Post by Jake »

I'm surprised no one answered this, especially as this question has been answered a few times, so most people should know the answer :)

Anyway - the basic answer is you can use a BT headset for the audio part of the call, but the button that usually answers or ends a call is useless. For some reason they just didn't code in support for it. Maybe it can't be done with their app, or they just didn't know how to - I don't know. The answer/end button has never worked though in any release of the Fongo app.

You found this out yourself though, but I thought I would confirm what you found.
WilliamY
Active Poster
Posts: 52
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Re: Clicking bluetooth button cann't get Fongo to answer cal

Post by WilliamY »

Jake wrote:I'm surprised no one answered this, especially as this question has been answered a few times, so most people should know the answer :)

Anyway - the basic answer is you can use a BT headset for the audio part of the call, but the button that usually answers or ends a call is useless. For some reason they just didn't code in support for it. Maybe it can't be done with their app, or they just didn't know how to - I don't know. The answer/end button has never worked though in any release of the Fongo app.

You found this out yourself though, but I thought I would confirm what you found.
Thanks, much appreciated.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Clicking bluetooth button cann't get Fongo to answer cal

Post by Fongo Support »

WilliamY wrote:
Jake wrote:I'm surprised no one answered this, especially as this question has been answered a few times, so most people should know the answer :)

Anyway - the basic answer is you can use a BT headset for the audio part of the call, but the button that usually answers or ends a call is useless. For some reason they just didn't code in support for it. Maybe it can't be done with their app, or they just didn't know how to - I don't know. The answer/end button has never worked though in any release of the Fongo app.

You found this out yourself though, but I thought I would confirm what you found.
Thanks, much appreciated.
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