Having trouble porting FROM Fongo

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.
Forum rules
MintedKyter
Just Passing Thru
Posts: 2
Joined: 03/16/2013

Having trouble porting FROM Fongo

Post by MintedKyter »

Hi,

I'm trying to port a number FROM Fongo that I previously ported TO Fongo. I gave my phone's IMEI to the new provider; however, the said it's not enough info to complete the porting process. Problem is, when I log into my online Fongo account, I can't find anything else...just my phone number. I don't know my account number etc. Help?

Thanks
Top
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Having trouble porting FROM Fongo

Post by Fongo Support »

MintedKyter wrote:Hi,

I'm trying to port a number FROM Fongo that I previously ported TO Fongo. I gave my phone's IMEI to the new provider; however, the said it's not enough info to complete the porting process. Problem is, when I log into my online Fongo account, I can't find anything else...just my phone number. I don't know my account number etc. Help?

Thanks
Hi there,

Your number should be on any of the invoices,

Please have a look.

Thanks,
Top

Return to “Community Support”