No audio to/from non FPL numbers

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zhcomm
Just Passing Thru
Posts: 8
Joined: 03/25/2013
SIP Device Name: Linksys PAP2
Firmware Version: 3.1.22
ISP Name: Bell Canada
Computer OS: Win7
Router: 2wire

No audio to/from non FPL numbers

Post by zhcomm »

Hi !

I did recommend "freephone line" to a friend of mine
Since I already have an account hooked with a Linksys PAP2 module.
I bought another PAP2 for him and I configured like mine.

My FreePhoneLine number is : 819-770-xxxx
My friend's freephoneline phone # is : 819-815-xxxx

My number works great but I have a lot of problems with my friend's number: no audio when someone call him from non freephoneline number, and samething when he call a non freephoneline number.
so I thought it could be the problem with the PAP2 that I bought it for him.
I did another test, I entered his configuration into my PAP2 and have the same result while mine is working ok!

I have the perfect setup to proove that the problem is not from my configuration or setup.
Is there someone from "fongo" who can help on this ...

Regards.
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TrickyLee1
Just Passing Thru
Posts: 4
Joined: 03/19/2013

Re: No audio to/from non FPL numbers

Post by TrickyLee1 »

I have the same problem where my friend's line works two way audio at their place or at my place and my line only has one way audio at either place and if you call from one line to the other line my line will work two way audio. Seems my line only works for fongo to fongo calls. This can't be coming from my setup if one line works.
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No audio to/from non FPL numbers

Post by Fongo Support »

TrickyLee1 wrote:I have the same problem where my friend's line works two way audio at their place or at my place and my line only has one way audio at either place and if you call from one line to the other line my line will work two way audio. Seems my line only works for fongo to fongo calls. This can't be coming from my setup if one line works.
Hi there,

As I have mentioned to you in my PM, your issue is related to port forwards.

I can assist if required, please let me know in the PM.

Thanks,
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zhcomm
Just Passing Thru
Posts: 8
Joined: 03/25/2013
SIP Device Name: Linksys PAP2
Firmware Version: 3.1.22
ISP Name: Bell Canada
Computer OS: Win7
Router: 2wire

Re: No audio to/from non FPL numbers

Post by zhcomm »

it's so easy to blame others.
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zhcomm
Just Passing Thru
Posts: 8
Joined: 03/25/2013
SIP Device Name: Linksys PAP2
Firmware Version: 3.1.22
ISP Name: Bell Canada
Computer OS: Win7
Router: 2wire

Re: No audio to/from non FPL numbers

Post by zhcomm »

using voip2.freephoneline.ca fixed the problem.
So, it's not our programming, it's your servers guys...
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gisguy1
One Hit Wonder
Posts: 1
Joined: 03/26/2013
SIP Device Name: Linksys SPA2102-NA
Firmware Version: 5.2.13
ISP Name: ACANAC, DSL
Computer OS: WIN 7
Router: LYNXL-320 (ADSL 2/2 -Modem)

Re: No audio to/from non FPL numbers

Post by gisguy1 »

I have same issues. I can phone FPF number without any issues. But there is issue to call non FPL number. I can get incoming call ring. my voice can be heard on another side but I cannot hear any voice in my side. Everything works when I changed SIP from voip to voip2.
I think something need to be fixed on FPL side. my ATA is Linksys SPA2102-NA (firm ver sion 5.2.13(004)).
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