Any confirmation?

[bluevenom]

Hi,
I was just wondering if there was any form of confirmation when you sign up for FPL...
The reason im asking is because i called FPL on Monday and purchased a config file, I gave the guy my credit card number and he said ok it will take 7 days or so to activate....
I said thanks and hung up.
Now, its been 4 days and i checked my credit card statement online and they havent charged me yet. I didnt get a confirmation from the guy or anything, so how do i know if anything is actually happening or im just waiting around for nothing? LOL

[FONGO_kris]

You will get an email from noreply(at)freephoneline(dot)ca, which will say something like:

Dear FreePhoneLine User,

Thank you for purchasing our configuration file.

The necessary settings to configure your telephone adapter or other SIP compatible device have been added to your FreePhoneLine account.

Go to FreePhoneLine.ca and enter your username and password to access your account and configure your device!

Regards,

FreePhoneLine Customer Support

IMPORTANT: This email is an automated system and is not monitored therefore any replies will not be read or responded to. For further support by email contact support@freephoneline.ca or call into one of our local offices between the hours of 8:00am and 5:00pm.

Does that answer anything for you?

[bluevenom]

Oh,
When should i receive this email?
As soon as i ordered the config or when it is active?

As of today (Day 5) I havent received it yet.

Thank for the reply.

[FONGO_kris]

If you PM me your number I can look into your billing - But as soon as your SIP settings are shown (ie. when the payment clears) it will be emailed out to you by an outbound-only email address.

[bluevenom]

Oh ok...
I havent gotten my SIP Settings yet and my card hasnt been charged yet...
I guess ill just wait but if you could check up on the status of my order i would appreciate it.