Payment problem by using Master Card, not Processed

[tester2]

Hi guys,
I need your help, I am trying to buy UNLOCK KEY by using my Master Card, so I make sure each & every Info and fill the the fields. There after when i click on COMPLETE PURCHASE then i get below error like this

Error: PaymenTech error: Transaction error: 'Merchant Override Decline' all the time.

So when i keep on try few times then i get like this error below permanently
Error: Maximum attempts reached.,

So i like to know what is wrong in the site, if nothing wrong on the site then How i should buy UNLOCK KEY successfully.

or is there any way i can buy by using PAYPAL, please let me know.

Hopefully waiting for your reply.

[tester2]

please help me , what are the other options to purchase UNLOCK KEY,

i keep on try there is a error shows permanently like this below

Error: Maximum attempts reached


i am ready to pay them by PAYPAL, so please let me know, how to do this.


thanks

[tester2]

where i can chat with live Agent in App,

please let me know any body, wher i can chat to discuss this problem with the LIVE AGENT in App.

because buying UNLOCK KEY is very deficult process. please let me know.

thanks

[Fongo Support]

where i can chat with live Agent in App,

please let me know any body, wher i can chat to discuss this problem with the LIVE AGENT in App.

because buying UNLOCK KEY is very deficult process. please let me know.

thanks

Hi there,

Credit card errors are often being a result of incomplete or wrong information. (discrepancy between account info and credit card or wrong cvv)

Please send me a PM with your account information and we will try to assist you. Also, if you have received a support ticket# for this issue, please include that in your PM as well.

Thanks,

[tester2]

hi there, i makesure 10 -15 time before i click on the BUTTON, all my info is correct, this is only this site issue, which is blocked my Card.
today when i try to use FireFox then it is keep on WARNING me this site is not secured for Banking etc, you need to obtained a CERTIFICATE VALIDITY by on your own risk, so i follow that & i put this site in FIREFOX, there after i again reenter my info of Credit Card then i got below message

********************
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@freephoneline.ca and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log

*******************
As well as i tried with Internet Explorer, still same message shows.

so is there any way i can call them to contact.

or is there any other option to buy this UNLOCK KEY.

please let me know.

thanks

[Fongo Support]

hi there, i makesure 10 -15 time before i click on the BUTTON, all my info is correct, this is only this site issue, which is blocked my Card.
today when i try to use FireFox then it is keep on WARNING me this site is not secured for Banking etc, you need to obtained a CERTIFICATE VALIDITY by on your own risk, so i follow that & i put this site in FIREFOX, there after i again reenter my info of Credit Card then i got below message

********************
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@freephoneline.ca and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log

*******************
As well as i tried with Internet Explorer, still same message shows.

so is there any way i can call them to contact.

or is there any other option to buy this UNLOCK KEY.

please let me know.

thanks

Hi there,

As I have mentioned before, please send me a PM with the information and I will have a look.

Also, if you have submitted support ticket for this issue, please include that in your PM as well.

Thanks,

[tester2]

which info i have to pm you, please let me know.

but don't ask with me my credit card number, if you need other info of my freephoneline account i can give you.

and i like to know "how to obtained ticket number" where i have to contact to obtained ticket number.

after opening my freephoneline account , i contact this two places, but nothing done yet.

billing@fongo.com
support@freephoneline.ca

so is there any other way, i can obtained ticket number.

thanks

[Fongo Support]

which info i have to pm you, please let me know.

but don't ask with me my credit card number, if you need other info of my freephoneline account i can give you.

and i like to know "how to obtained ticket number" where i have to contact to obtained ticket number.

after opening my freephoneline account , i contact this two places, but nothing done yet.

billing@fongo.com
support@freephoneline.ca

so is there any other way, i can obtained ticket number.

thanks

Hi there,

I do not need the credit card info. Please include the telephone number associated with the account and the ticket # you have received when you emailed to support and billing

Thanks,

[tester2]

you are great, i will pm you right now.

hope i am able to buy unlock key soon,.

UPDATE : when i amstill trying then
still i am getting this permanent error below
Error: Maximum attempts reached.

system rejected my card, don't want to allow me to use ay more in future.
please clear that error in the payment system, sothat i can reuse my card.


thanks

[tester2]

may be i should not buy in the midnight by using card, may be server not accept payment in the midnight, that is the mistake i did, because of this resion my card BLOCKED by FPL server,.

if FPL remove that blocked entries in their system, then i am able to purchase UNLOCK KEY i hope

i don't have any other card to try payment during 9AM to 5PM Business Hours.

You peoples have this all experience, any body know how your problem fix.

If you know any other way of payment, please let me know.

i still keep on try many times whole day today also, there is no luck at all. just i am getting this below error always


Error: Maximum attempts reached.


if any body know, please help me in this situation.

thanks

[Fongo Support]

may be i should not buy in the midnight by using card, may be server not accept payment in the midnight, that is the mistake i did, because of this resion my card BLOCKED by FPL server,.

if FPL remove that blocked entries in their system, then i am able to purchase UNLOCK KEY i hope

i don't have any other card to try payment during 9AM to 5PM Business Hours.

You peoples have this all experience, any body know how your problem fix.

If you know any other way of payment, please let me know.

i still keep on try many times whole day today also, there is no luck at all. just i am getting this below error always


Error: Maximum attempts reached.


if any body know, please help me in this situation.

thanks

Hi there,

Please review the notes i have send you in the PM a few hours ago.

I cannot post those notes in the public forum.

Thanks,

[tester2]

great staff,

great support,

thanks