Follow Me issue

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
Forum rules
User avatar
lustucru
Technical Support
Posts: 210
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Follow Me issue

Post by lustucru »

I tried to forward my FPL calls to a local number and I'm receiving message "This number is already used by a FOLLOW_ME number".

I deactivated the FOLLOW_ME on my Fongo line but I'm still getting this error message.
Top
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Follow Me issue

Post by Jake »

Did you remove the number, or just disable it? If you just disabled it the number will still be entered in, what I assume is, another FPL/Fongo account.
Top
User avatar
lustucru
Technical Support
Posts: 210
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Follow Me issue

Post by lustucru »

I removed the number in addtion to cancelling the call forward and it's now working.

Thanks!
Top

Return to “Community Support”