Your call is not covered by your tariff plan

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reitp
One Hit Wonder
Posts: 1
Joined: 04/30/2013

Your call is not covered by your tariff plan

Post by reitp »

Hi,

I have read a lot of post on this subject but no real solution. I have use Freephone line for a year and made many calls nationally and internationally. Just yesterday I tried calling my friend in Mexico and now I get the following message, " you call is not covered by your tariff plan". I can not find and solution for this message. I'm using a Linksys ATA.

Much appreciate your help.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Your call is not covered by your tariff plan

Post by Jake »

Do you have any long distance calling money left on your account?
Destructiva
Just Passing Thru
Posts: 2
Joined: 07/19/2016
SIP Device Name: Antonino Medina
ISP Name: Antonino Medina

Re: Your call is not covered by your tariff plan

Post by Destructiva »

Hi,

I have the same question and yes, I have a balance of $20.00

Do you have any solution for this?

Thanks
Destructiva
Just Passing Thru
Posts: 2
Joined: 07/19/2016
SIP Device Name: Antonino Medina
ISP Name: Antonino Medina

Re: Your call is not covered by your tariff plan

Post by Destructiva »

I've found the answer in the forums. The way to call from Can to Mx is the following: 011 52 (000) 000 0000