Major no ring and no hearing problem

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talha746
Just Passing Thru
Posts: 7
Joined: 08/19/2011
SIP Device Name: linksys 2102
ISP Name: Teksavvy Cable
Computer OS: WINDOWS 7

Major no ring and no hearing problem

Post by talha746 »

Hey guys, so when the person on the other end picks up the phone, i can hear them fine for the whole call. but for the first 5-10 seconds they talk i cannot hear them. I get no ring tone when calling which is also a major issue. Anyone know how to solve it? I have pap2t. It was working fine till last month
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jahn89
Just Passing Thru
Posts: 6
Joined: 05/14/2013
SIP Device Name: SPA3201, PAP2T, Desktop App
Firmware Version: Latest
ISP Name: Bell, Rogers, Bell Mobility
Computer OS: Windows 8, Windows 7, OS X, Android
Router: Netgear, Rogers, Phone

Re: Major no ring and no hearing problem

Post by jahn89 »

It might be an intermittent issue. I had something similar happen to my new account and it just went away 30 minutes ago, well I had one-way audio for the entire duration. I read using a stun server helps for incoming audio but I don't know as it didn't help for me, I just have NAT mapping on and came back from work and it was fine. Although support might've done something as I was messaging someone.
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