That password is not valid

[nbs]

Hi
I signed up for a new account with fongo and asked them to port my old number. They ported the number and also sent me a ATA with the ported phone number. Now when I make outgoing calls I'm getting an error saying "That password is not valid" also I can't receive any incoming calls. It says the "person you are trying to reach is not available"

I sent few requests to fongo and no replies yet. I'm really frustrated and there is no way to call the fongo support line. Can anyone please help me to fix this issue.

Thanks

[Fongo Support]

Hi
I signed up for a new account with fongo and asked them to port my old number. They ported the number and also sent me a ATA with the ported phone number. Now when I make outgoing calls I'm getting an error saying "That password is not valid" also I can't receive any incoming calls. It says the "person you are trying to reach is not available"

I sent few requests to fongo and no replies yet. I'm really frustrated and there is no way to call the fongo support line. Can anyone please help me to fix this issue.

Thanks

Hi there,

Please send me PM with the ticket# and I will have a look.

Thanks,

[nbs]

Issue is fixed by the fongo support tech. The password was incorrect and he sent me the password and also called to set it up. Thanks.