Incoming Caller Id

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morfao
Just Passing Thru
Posts: 6
Joined: 05/16/2013
SIP Device Name: Linksys Pap2

Incoming Caller Id

Post by morfao »

hey there.

I have a linksys pap2 and everything is working wonderful with freephoneline.I only have one question.
When i get calls from friends who have fido,shaw,rogers their name shows along with their number on my call display.Also my name and number shows on their call display fine.The only one i noticed that it doesnt show the name is from people who have telus landline.When i call someone who have telus landline it does show my name and number but its when they call me.Instead of the name it repeats the number on that field.Is there anything that i need to do in settings for it to work?

please help!!!
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Incoming Caller Id

Post by Jake »

The only thing you can do is add them to your phones contact list. Fongo doesn't do any lookups for the numbers (as this costs money I believe) so it just passes on whatever it is sent. If it is just sent a number, then that is all they will pass on.

If you add them to your phone, then your phone should be able to do the lookup for you.
morfao
Just Passing Thru
Posts: 6
Joined: 05/16/2013
SIP Device Name: Linksys Pap2

Re: Incoming Caller Id

Post by morfao »

thank you!