Porting number post-setup

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charmarc
Quiet One
Posts: 28
Joined: 05/14/2013
SIP Device Name: LG Nexus 4
Firmware Version: 4.2.2

Porting number post-setup

Post by charmarc »

I want to try out the home phone service before porting and cancelling my current home phone. Is it possible to port my home number after the initial setup? And if so how do I go about doing that?
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Porting number post-setup

Post by Jake »

charmarc wrote:I want to try out the home phone service before porting and cancelling my current home phone. Is it possible to port my home number after the initial setup? And if so how do I go about doing that?
Yes, that is of course possible.

What will happen is you will set up FHP and they will give you a phone number. When you have tested out the system and know if it is right for you or not, you can go to your admin account online and head for the online store. There you will find the section for setting up the port. Just don't tell your current phone provider that you are porting out as they will put a cancel on your account straight away and block the porting process. Cancel your current phone service once the number has been ported out.
charmarc
Quiet One
Posts: 28
Joined: 05/14/2013
SIP Device Name: LG Nexus 4
Firmware Version: 4.2.2

Re: Porting number post-setup

Post by charmarc »

Thanks i'll give it a go