Getting a new phone number

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ace862
Just Passing Thru
Posts: 5
Joined: 08/31/2012
SIP Device Name: HT701
ISP Name: Cogeco
Computer OS: Windows 7
Router: Netgear WNDR3400v2

Getting a new phone number

Post by ace862 »

It looks like I will be moving to another city in a few months. How do I go about getting a new local number for Home Phone? I've searched but cannot find anything for other than the mobile app which says I need to create a new account. Is this the same as Home Phone?
Any help would be appreciated.
Thanks. 8-)
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Getting a new phone number

Post by Fongo Support »

ace862 wrote:It looks like I will be moving to another city in a few months. How do I go about getting a new local number for Home Phone? I've searched but cannot find anything for other than the mobile app which says I need to create a new account. Is this the same as Home Phone?
Any help would be appreciated.
Thanks. 8-)
Hi there,

Can you please open a support ticket for this issue? Unfortunately this cannot be resolved in the forums.

Thanks,
ace862
Just Passing Thru
Posts: 5
Joined: 08/31/2012
SIP Device Name: HT701
ISP Name: Cogeco
Computer OS: Windows 7
Router: Netgear WNDR3400v2

Re: Getting a new phone number

Post by ace862 »

Fongo Support wrote:
ace862 wrote:It looks like I will be moving to another city in a few months. How do I go about getting a new local number for Home Phone? I've searched but cannot find anything for other than the mobile app which says I need to create a new account. Is this the same as Home Phone?
Any help would be appreciated.
Thanks. 8-)
Hi there,

Can you please open a support ticket for this issue? Unfortunately this cannot be resolved in the forums.

Thanks,
Thanks for the reply. I will do that when the time comes. For now I was just curious as to the process. I couldn't find anything on it doing a search.
Cheers! 8-)
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Getting a new phone number

Post by Fongo Support »

ace862 wrote:
Fongo Support wrote:
ace862 wrote:It looks like I will be moving to another city in a few months. How do I go about getting a new local number for Home Phone? I've searched but cannot find anything for other than the mobile app which says I need to create a new account. Is this the same as Home Phone?
Any help would be appreciated.
Thanks. 8-)
Hi there,

Can you please open a support ticket for this issue? Unfortunately this cannot be resolved in the forums.

Thanks,
Thanks for the reply. I will do that when the time comes. For now I was just curious as to the process. I couldn't find anything on it doing a search.
Cheers! 8-)
Hi there,

Sounds good let us know once you are ready!

Talk freely,