Hi,
Since several days, I can place calls with my ATA, the other side can hear me very well but I can't hear anything. Sometimes, I can hear the other side for like 10 or 15 seconds then the incoming voice cuts and that's it.
I tried different codecs without success. I know it's not a router or firewall issue since I tested with my ATA (SPA122) connected directly to the internet and also with my smartphone using a SIP application.
Everything was working very well with my ATA configuration before that so I don't think it's the problem
Please help !
Thanks.
I cannot hear the other side, but they can hear me
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jfmartel
- Just Passing Thru
- Posts: 9
- Joined: 01/21/2013
- SIP Device Name: SPA122
- Firmware Version: 1.2.1 (004) Jul 27 2
- ISP Name: Videotron
- Computer OS: XP
- Router: Linksys
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Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: I cannot hear the other side, but they can hear me
Hi there,jfmartel wrote:Hi,
Since several days, I can place calls with my ATA, the other side can hear me very well but I can't hear anything. Sometimes, I can hear the other side for like 10 or 15 seconds then the incoming voice cuts and that's it.
I tried different codecs without success. I know it's not a router or firewall issue since I tested with my ATA (SPA122) connected directly to the internet and also with my smartphone using a SIP application.
Everything was working very well with my ATA configuration before that so I don't think it's the problem
Please help !
Thanks.
I just replied to your PM- you have several issues with the ATA config, once resolved, you should be able to get line working.
Thanks,
-
jfmartel
- Just Passing Thru
- Posts: 9
- Joined: 01/21/2013
- SIP Device Name: SPA122
- Firmware Version: 1.2.1 (004) Jul 27 2
- ISP Name: Videotron
- Computer OS: XP
- Router: Linksys
Re: I cannot hear the other side, but they can hear me
Indeed, you replied by PM very quickly and with your help I managed to resolve the issue.
Thanks for your great support !
Thanks for your great support !