Desktop App and ported #

[iceonu]

When I first signed up with FreePhoneline.ca I was given a phone number and I downloaded and installed the desktop app.

I then decided to have my home phone # ported to FreePhoneline.ca

So it appears the ported # has replaced my original # from when I first signed up.

But, my original # from when I first signed up is still showing in the desktop app. I have tried to uninstall and reinstall the app but the old number is staying with the app. How can I get my newly ported # to show in the app?

I also have a ATA (linksys PAP2T) that is working with my ported #.... but would also like to be able to use the desktop app.

[Fongo Support]

When I first signed up with FreePhoneline.ca I was given a phone number and I downloaded and installed the desktop app.

I then decided to have my home phone # ported to FreePhoneline.ca

So it appears the ported # has replaced my original # from when I first signed up.

But, my original # from when I first signed up is still showing in the desktop app. I have tried to uninstall and reinstall the app but the old number is staying with the app. How can I get my newly ported # to show in the app?

I also have a ATA (linksys PAP2T) that is working with my ported #.... but would also like to be able to use the desktop app.

Hi there,

Can you uninstall it and after that try to search on your PC and remove and files/folders that contain previous settings from the desktop app.

Re boot PC and re download and install again.

Please let me know.

Thanks,

[iceonu]

That did the trick, there must have been a config file left when I first uninstalled the app. Erased everything, rebooted, re-downloaded the app and it asked me to enter my freephoneline login info when it first started.

thanks.