Is FPL down again now?

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maxkuku
Quiet One
Posts: 26
Joined: 02/02/2012

Is FPL down again now?

Post by maxkuku »

Just find out now phone is completely down? Anyone else like me in Toronto.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Is FPL down again now?

Post by Fongo Support »

maxkuku wrote:Just find out now phone is completely down? Anyone else like me in Toronto.
Hi there,

We are up and running with no issues.
http://status.fongo.com/


Please try to power off equipment- modem, router and ata for at least 15-20 minutes and connect again after 20 minutes starting with the modem.

Try testing the line(s) after this- it should be ok.

Please let me know.

Thanks,
maxkuku
Quiet One
Posts: 26
Joined: 02/02/2012

Re: Is FPL down again now?

Post by maxkuku »

Thanks for quick response from The FPL team :D
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Is FPL down again now?

Post by Fongo Support »

maxkuku wrote:Thanks for quick response from The FPL team :D
Hi there,

Please let me know if line is working as expected.

Thanks,
Tamas
Just Passing Thru
Posts: 3
Joined: 12/20/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Rogers
Computer OS: Windows 7
Router: D-Link

Re: Is FPL down again now?

Post by Tamas »

I'm have the same issues today - will not register. 905 area code, Maple using a Grandstream HT287, internet access is fine as are the settings on the router (can access the ATA from work being in the DMZ)

I know the VM is having issues but what else can you see or tell me?
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Fongo Support
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Joined: 01/01/2013

Re: Is FPL down again now?

Post by Fongo Support »

Tamas wrote:I'm have the same issues today - will not register. 905 area code, Maple using a Grandstream HT287, internet access is fine as are the settings on the router (can access the ATA from work being in the DMZ)

I know the VM is having issues but what else can you see or tell me?
Hi there,

Please send me a PM with the telephone number associated with the account and I will have a look.

Note- only VM is down, the other services are operational.

Thanks,
jvetro
Just Passing Thru
Posts: 8
Joined: 04/04/2012
SIP Device Name: Trixbox

Re: Is FPL down again now?

Post by jvetro »

I am in the Vaughan Area and my Trixbox is not registering either to freephoneline.ca.

voip.freephoneline.ca:5060 1905xxxxxxx 120 Request Sent
Last edited by Fongo Support on 06/06/2013, edited 1 time in total.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Is FPL down again now?

Post by Fongo Support »

jvetro wrote:I am in the Vaughan Area and my Trixbox is not registering either to freephoneline.ca.

voip.freephoneline.ca:5060 1905xxxxxxxx 120 Request Sent
Hi there,

It looks like your PBX system needs to be adjusted as per FPL guidelines.

Please send me a PM and I will assist.

Thanks,