Phone stopped working

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bhavesh_nandha
Just Passing Thru
Posts: 4
Joined: 06/11/2013
SIP Device Name: Grandstream Handytone-286
ISP Name: Teksavvy - Cable
Computer OS: Windows vista 64 bit
Router: Dlink DIR-601

Phone stopped working

Post by bhavesh_nandha »

No dial tone since last 2 days. ATA has red blinking about every 2-4 seconds
SIP status shows "Disconnected" What do I do :?:

SIP: Grandstream Handytone-286
Router: D-link DIR-601

I tried switching-off everything with no luck.

Please help.

Thanks
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Phone stopped working

Post by Fongo Support »

bhavesh_nandha wrote:No dial tone since last 2 days. ATA has red blinking about every 2-4 seconds
SIP status shows "Disconnected" What do I do :?:

SIP: Grandstream Handytone-286
Router: D-link DIR-601

I tried switching-off everything with no luck.

Please help.

Thanks
Hi there,

Please see below- try and let me know:

http://forum.fongo.com/viewtopic.php?f= ... 601#p38148

Thanks,
bhavesh_nandha
Just Passing Thru
Posts: 4
Joined: 06/11/2013
SIP Device Name: Grandstream Handytone-286
ISP Name: Teksavvy - Cable
Computer OS: Windows vista 64 bit
Router: Dlink DIR-601

Re: Phone stopped working

Post by bhavesh_nandha »

"SOLUTION !!!

VOIP does not work with D-LINK 601, need to upgrade Firmware to at least 1.01NA version."




Thanks for quick reply.
Link you gave me says about firmware upgrade for router. I have already that firmware on my router.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Phone stopped working

Post by Fongo Support »

bhavesh_nandha wrote:"SOLUTION !!!

VOIP does not work with D-LINK 601, need to upgrade Firmware to at least 1.01NA version."




Thanks for quick reply.
Link you gave me says about firmware upgrade for router. I have already that firmware on my router.
Hi there,

Please try to power off equipment- modem, router and ata for at least 15-20 minutes and connect again after 20 minutes starting with the modem.

Try testing the line(s) after this- it should be ok.

Please let me know.

If this is still an issue, please send me a PM

Thanks,
bhavesh_nandha
Just Passing Thru
Posts: 4
Joined: 06/11/2013
SIP Device Name: Grandstream Handytone-286
ISP Name: Teksavvy - Cable
Computer OS: Windows vista 64 bit
Router: Dlink DIR-601

Re: Phone stopped working

Post by bhavesh_nandha »

I did recycle power quickly, but not for 20 min. I will try it & let you know. Thanks.
bhavesh_nandha
Just Passing Thru
Posts: 4
Joined: 06/11/2013
SIP Device Name: Grandstream Handytone-286
ISP Name: Teksavvy - Cable
Computer OS: Windows vista 64 bit
Router: Dlink DIR-601

Re: Phone stopped working

Post by bhavesh_nandha »

It worked. Thanks.
Tam
Just Passing Thru
Posts: 3
Joined: 06/21/2013
SIP Device Name: Linksys PAP2T
ISP Name: Teksavvy Cable
Computer OS: Windows XP
Router: D-Link DIR-605L

Re: Phone stopped working

Post by Tam »

I have a D-Link DIR 605L wireless router , i am with teksavvy cable for internet which i am using a Motorola cable model ...
FPL was working fine for me for about 1 month now , but i have been having issues as of late where i am not able to make any calls or get any inbound calls,
in which i have rebooted all my devices to get working for a short period of time ...

Is there any settings i need to do on my D-Link DIR 605L?
I am using a Linksys PAP2T device for the ATA ....

thanks in advance for your help.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Phone stopped working

Post by Fongo Support »

Tam wrote:I have a D-Link DIR 605L wireless router , i am with teksavvy cable for internet which i am using a Motorola cable model ...
FPL was working fine for me for about 1 month now , but i have been having issues as of late where i am not able to make any calls or get any inbound calls,
in which i have rebooted all my devices to get working for a short period of time ...

Is there any settings i need to do on my D-Link DIR 605L?
I am using a Linksys PAP2T device for the ATA ....

thanks in advance for your help.
Hi there,

You need to check your device configuration against the below:

http://forum.fongo.com/viewtopic.php?f=15&t=310

This will resolve the issue.

Thanks,