support

[m-323]

first... I thought there was a physical phone number to call a live person to resolve problems.. what happened to that?

I cannot make "long distance phone calls" because account is too low however I cannot log in to put more money on the account.

, I can log into the main page but then there is a 2nd screen that says to log in (again) to the "online store" THATS where I get locked out!

I have sent numerous emails to the "support" email listed on the support page but I get no answers.

then I got to the http://support.fongo.com/entries/229827 ... gin-to-app cannot log in page .. it says to reset password but I get no such link to "tap" as it suggests.

I consider myself pretty computer literate but I cannot figure it out why FONGO would make it SO DIFFICULT to GIVE THEM MONEY!??

I went to THIS PAGE https://www.freephoneline.ca/forgottenPassword but it sends me the SAME PASSWORD I'VE BEEN ENTERING!! Im going in CIRCLES and CANNOT make a "LongDistance Call"!

[Fongo Support]

first... I thought there was a physical phone number to call a live person to resolve problems.. what happened to that?

I cannot make "long distance phone calls" because account is too low however I cannot log in to put more money on the account.

, I can log into the main page but then there is a 2nd screen that says to log in (again) to the "online store" THATS where I get locked out!

I have sent numerous emails to the "support" email listed on the support page but I get no answers.

then I got to the http://support.fongo.com/entries/229827 ... gin-to-app cannot log in page .. it says to reset password but I get no such link to "tap" as it suggests.

I consider myself pretty computer literate but I cannot figure it out why FONGO would make it SO DIFFICULT to GIVE THEM MONEY!??

I went to THIS PAGE https://www.freephoneline.ca/forgottenPassword but it sends me the SAME PASSWORD I'VE BEEN ENTERING!! Im going in CIRCLES and CANNOT make a "LongDistance Call"!

Hi there,

Please ensure that your e911 information is updated. See below:

http://forum.fongo.com/viewtopic.php?f= ... ore#p50700

Please try and let me know if there are any issues.

Thanks,