porting out of Freephoneline

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pmicho
Just Passing Thru
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Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
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porting out of Freephoneline

Post by pmicho »

Hi,
I would like to port my number out of Freephoneline. My new provider is asking me to find out who the CLEC is to make the request for the transfer. Can someone give me information on that?
Thanks in advance.
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Fongo Support
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Joined: 01/01/2013

Re: porting out of Freephoneline

Post by Fongo Support »

pmicho wrote:Hi,
I would like to port my number out of Freephoneline. My new provider is asking me to find out who the CLEC is to make the request for the transfer. Can someone give me information on that?
Thanks in advance.
Hi there,

Please provide a copy of your invoice to your provider and that will be sufficient.

Thanks,
pchaudhry
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Re: porting out of Freephoneline

Post by pchaudhry »

Hi,
Could you please let me know what kind of invoice you are reffering to ?? With freephoneline is there any invoice??
Regards,
PC
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: porting out of Freephoneline

Post by pmicho »

If you read carefully, I wrote that my provider is asking me to provide more information, namely the CLEC for Freephoneline. Ant the other question is a good one. Does anyone here have an invoice?
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Fongo Support
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Re: porting out of Freephoneline

Post by Fongo Support »

pmicho wrote:If you read carefully, I wrote that my provider is asking me to provide more information, namely the CLEC for Freephoneline. Ant the other question is a good one. Does anyone here have an invoice?
Hi there,

I am sorry but I don't understand your second question.

Please open a support ticket for this issue as I am not able to resolve this in the public forums.
Kindly ensure that you provide details about your account in the ticket.

Thanks,