FollowMe Number is already used by someone else

[dave514]

I have a new cell phone number 514-XXXXXXXXX and I can't add it as a FollowMe number because I get the message, "This number is already used as a FollowMe number by someone else." How do I claim my number if someone here doesn't stop using it, please?

[Fongo Support]

I have a new cell phone number 514-XXXXXXXXX and I can't add it as a FollowMe number because I get the message, "This number is already used as a FollowMe number by someone else." How do I claim my number if someone here doesn't stop using it, please?

Hi there,

Please send me a PM with the account details and I will have a look. Also, if you have a support ticket already open for this issue, please include that in your PM as well.

Thanks,

[kcmok]

Same problem and PM sent.
Edit: problem fixed.

[dave514]

problem solved immediately by PM, sorry for delay in posting here