New phone line one-way audio,old one is fine

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oramsaran
Just Passing Thru
Posts: 2
Joined: 06/24/2013
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Firmware Version: 3.1.15
ISP Name: Bell
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New phone line one-way audio,old one is fine

Post by oramsaran »

Hi guys! I just had my main number ported to FPL and I get one-way audio on both inbound and outbound calls. If I change the credentials to my 2nd line with FPL it works!

There has to be something wrong with that account!
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: New phone line one-way audio,old one is fine

Post by Fongo Support »

oramsaran wrote:Hi guys! I just had my main number ported to FPL and I get one-way audio on both inbound and outbound calls. If I change the credentials to my 2nd line with FPL it works!

There has to be something wrong with that account!
Hi there,

Please see the below from Jake:

http://forum.fongo.com/viewtopic.php?f= ... ket#p50968

As a side note,team replied to you on incident ticket# 25415

Thanks,