Message-waiting indicator blinking like crazy

[senos]

There are no messages but the light still blinking even reset of device does not help.
I remember it was the same a few months ago.

[Fongo Support]

There are no messages but the light still blinking even reset of device does not help.
I remember it was the same a few months ago.

Hi there,

Unfortunately the issue you are reporting cannot be resolved in this public forum.
Please open a support ticket for this issue and provide additional details:

http://support.fongo.com/anonymous_requests/new

Send me a PM with the ticket# once received.

Thanks,

[senos]

There are no messages but the light still blinking even reset of device does not help.
I remember it was the same a few months ago.

Hi there,

Unfortunately the issue you are reporting cannot be resolved in this public forum.
Please open a support ticket for this issue and provide additional details:

http://support.fongo.com/anonymous_requests/new

Send me a PM with the ticket# once received.

Thanks,

Today everything has changed opposite message-waiting indicator not blinking even though it is a new message.
I changed nothing in the device.
I can live with that I just wanted to report that there is a problem

[Fongo Support]

There are no messages but the light still blinking even reset of device does not help.
I remember it was the same a few months ago.

Hi there,

Unfortunately the issue you are reporting cannot be resolved in this public forum.
Please open a support ticket for this issue and provide additional details:

http://support.fongo.com/anonymous_requests/new

Send me a PM with the ticket# once received.

Thanks,

Today everything has changed opposite message-waiting indicator not blinking even though it is a new message.
I changed nothing in the device.
I can live with that I just wanted to report that there is a problem

Hi there,

Thanks for letting me know. I can confirm that this is not from server side. I have tested this at the back end had no issues,

If you have a Panasonic cordless phone, that could be a problem- depending on the firmware version on your ATA.

Thanks,

[senos]

Hi there,

Thanks for letting me know. I can confirm that this is not from server side. I have tested this at the back end had no issues,

If you have a Panasonic cordless phone, that could be a problem- depending on the firmware version on your ATA.

Thanks,

Strange! to Friday all worked well. I changed nothing in the device or phone.
I have the latest firmware.

[Fongo Support]

Hi there,

Thanks for letting me know. I can confirm that this is not from server side. I have tested this at the back end had no issues,

If you have a Panasonic cordless phone, that could be a problem- depending on the firmware version on your ATA.

Thanks,

Strange! to Friday all worked well. I changed nothing in the device or phone.
I have the latest firmware.

Hi there,

Can you please try a full power off as per below:

http://forum.fongo.com/viewtopic.php?f= ... off#p51604

Let me know the result.

Thanks,

[senos]

Hi there,

Can you please try a full power off as per below:

http://forum.fongo.com/viewtopic.php?f= ... off#p51604

Let me know the result.

Thanks,

I always reset the device completely disconnecting from the power supply.


For a few minutes returned the first issue
no messages but the light still blinking

[Fongo Support]

Hi there,

Can you please try a full power off as per below:

http://forum.fongo.com/viewtopic.php?f= ... off#p51604

Let me know the result.

Thanks,

I always reset the device completely disconnecting from the power supply.


For a few minutes returned the first issue
no messages but the light still blinking

Hi there,

I am sorry but I have asked you to do a full power off of the equipment- not reset.

Please follow the steps below:

Try to power off equipment- modem, wireless router and ata for at least 15-20 minutes and connect again after 20 minutes starting with the modem.

This will resolve the issue.

Please try and let me know.

Thanks,

[senos]

Hi there,

I am sorry but I have asked you to do a full power off of the equipment- not reset.

Please follow the steps below:

Try to power off equipment- modem, wireless router and ata for at least 15-20 minutes and connect again after 20 minutes starting with the modem.

This will resolve the issue.

Please try and let me know.

Thanks,

That's what I did
full power off of the equipment- not reset

It's ok I can turn off Message waiting indicator in my SIP device. E-mail notification is sufficient for me.

[MichaelVoIP]

Please see my post here: http://forum.fongo.com/viewtopic.php?f=8&t=9828#wrap.

The MWI activating or deactivating after many hours problem has been plaguing FPL for years before but it appeared that it was fixed some months ago. Unfortunately, the issue is back now and this is indeed very frustrating.

[k_sign@hotmail.com]

same problem here.
just subscribe to the SIP service and got the same problem right away.
little disappointed.
still. I will send a support request see what they say.

[Fongo Support]

same problem here.
just subscribe to the SIP service and got the same problem right away.
little disappointed.
still. I will send a support request see what they say.

Hi there,

Please let me know if the issue is not being addressed by the support engineer and I will escalate accordingly.

Thanks,

[k_sign@hotmail.com]

problem has been solved thanks.
Tech support gave me specific setup for my ATA, working good now.
satisfied customer

[vq1]

problem has been solved thanks.
Tech support gave me specific setup for my ATA, working good now.
satisfied customer

Can you share what the solution was?


VQ