Where is the download for the desktop app

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dbarreto
Just Passing Thru
Posts: 3
Joined: 07/24/2013
ISP Name: Shaw

Where is the download for the desktop app

Post by dbarreto »

Two questions:
I registered, confirmed, have a phone number, can login to the account, it says im registered for the desktop app, but I can't find the desktop app download link anywhere. Where do i download the app from?!

Second, where do I get, and how do I add the mobile app to the account? The home page says mobile is here in the news, but I can't register for in on the site, and there is no other information on it anywhere. I tried to download it directly from Google Play, but my email/password is rejected on the mobile app...

-thanks,
Dave
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Where is the download for the desktop app

Post by Jake »

1. Once you have logged in, click on the settings link (under where it says you are registered) and then you should see a download page link in new tabs (or click this link when logged in https://www.freephoneline.ca/downloadDesktopApplication). I won't link to the actual file as it will probably change if someone searches for this later, but it is definitely on that page.

2. The mobile app is for Fongo, the desktop app is currently only on FPL. As you have found out the accounts are not cross compatible. If you want to use the mobile app then you have to register on Fongo as well as FPL. This will unfortunately give you two numbers. Fongo used to have a desktop app also, but it went by the wayside. Hopefully they will bring one back someday.
dbarreto
Just Passing Thru
Posts: 3
Joined: 07/24/2013
ISP Name: Shaw

Re: Where is the download for the desktop app

Post by dbarreto »

Thanks, I found the download with your instructions. And thanks also for the clarification on the separation between the mobile and the desktop.