comwave toronto number busy

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zghansar
Just Passing Thru
Posts: 8
Joined: 08/10/2013

comwave toronto number busy

Post by zghansar »

Hi,

I am trying to call comwave Toronto number 416 883 XXXX from my and also from my friend's freephoneline but it gives a busy tone always. But when calling from a cell phone the number works fine. No issues with other phone numbers dialed from freephoneline homephone.

please help
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: comwave toronto number busy

Post by Jake »

I edited your friends number, as this is a public forum and the crazies might see it :)

Also for this I think you will need to open a support ticket for (see sig for links). There could be a routing problem Fongo's end.

What does it show in your call logs?
zghansar
Just Passing Thru
Posts: 8
Joined: 08/10/2013

Re: comwave toronto number busy

Post by zghansar »

That number was comwave's toronto access number, not my friend's number. In the log it says normal call clearing. sent pm with support ticket
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: comwave toronto number busy

Post by Jake »

My apologies, when I read your post I thought it said it was your friend's number.

I just tried it from my phone 7 times. 5 times I got a busy signal, the other 2 times I got a message asking for my PIN.

This would lead me to believe there is probably some congestion their end, rather than a problem Fongo's end.
zghansar
Just Passing Thru
Posts: 8
Joined: 08/10/2013

Re: comwave toronto number busy

Post by zghansar »

try from ur cellphone, you will always get through.