Down in Burlington, Ont - 1550hrs (Being worked on)

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hanke
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Posts: 199
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Cogeco Cable
Router: Sagemcom F@ST3896 V2 Cogeco
Location: Burlington, Ontario

Down in Burlington, Ont - 1550hrs (Being worked on)

Post by hanke »

From the Status Page -

Service Connection - Intermittent issues- users unable to register. Team has been engaged and they are looking into this. Affected users- GTA area. - 2013-08-12 13:55


BACKUP - 1645hrs...all running well.
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peqwilber
Just Passing Thru
Posts: 6
Joined: 12/21/2012
SIP Device Name: pap2t
Firmware Version: 5.1.6(LS)
ISP Name: EB Cable
Computer OS: Windows
Router: Scientific Atlanta
Location: Montreal, QC

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by peqwilber »

Montreal area as well
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BobaFett
Just Passing Thru
Posts: 9
Joined: 01/16/2013

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by BobaFett »

Down in Barrie too.
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mroy
Just Passing Thru
Posts: 4
Joined: 08/06/2013

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by mroy »

down for me -- in BC (lower mainland)

I sent email to support@freephoneline.ca as it is happening frequently for me for the past few days
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by Fongo Support »

peqwilber wrote:Montreal area as well
Hi there,

The system is responding to requests now.

Please try again- you may need to power off system.

Let me know.

Thanks,
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mroy
Just Passing Thru
Posts: 4
Joined: 08/06/2013

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by mroy »

Fongo Support wrote:
peqwilber wrote:Montreal area as well
Hi there,

The system is responding to requests now.

Please try again- you may need to power off system.

Let me know.

Thanks,
yeah its back up (thanks)... but just so you know it happened a few times today
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peqwilber
Just Passing Thru
Posts: 6
Joined: 12/21/2012
SIP Device Name: pap2t
Firmware Version: 5.1.6(LS)
ISP Name: EB Cable
Computer OS: Windows
Router: Scientific Atlanta
Location: Montreal, QC

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by peqwilber »

back as well. thanks
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WilliamY
Active Poster
Posts: 52
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Service is down in Scarborough?

Post by WilliamY »

Hi,

Is it just me? Server is down in Scarborough as if 8:55pm? My adapter suddenly can't connect to the server, Internet is working fine.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Service is down in Scarborough?

Post by Fongo Support »

WilliamY wrote:Hi,

Is it just me? Server is down in Scarborough as if 8:55pm? My adapter suddenly can't connect to the server, Internet is working fine.
Hi there,

Do you have a 416 number?

Can you send me a PM with your account details?

Thanks,
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WilliamY
Active Poster
Posts: 52
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by WilliamY »

Hi,

Its the voip.freephoneline.ca doesn't work. Changed to voip2.freephoneline.ca works. I have a 647 number.
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by Fongo Support »

WilliamY wrote:Hi,

Its the voip.freephoneline.ca doesn't work. Changed to voip2.freephoneline.ca works. I have a 647 number.
Hi there,

It should work with any of these 2.

If you are unable to connect to one host, it might be DNS issue on your end.

Thanks,
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WilliamY
Active Poster
Posts: 52
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by WilliamY »

Fongo Support wrote:
WilliamY wrote:Hi,

Its the voip.freephoneline.ca doesn't work. Changed to voip2.freephoneline.ca works. I have a 647 number.
Hi there,

It should work with any of these 2.

If you are unable to connect to one host, it might be DNS issue on your end.

Thanks,
Could be, but I'm using google DNS server 8.8.8.8, don't think its their issue though.
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Post by Fongo Support »

WilliamY wrote:
Fongo Support wrote:
WilliamY wrote:Hi,

Its the voip.freephoneline.ca doesn't work. Changed to voip2.freephoneline.ca works. I have a 647 number.
Hi there,

It should work with any of these 2.

If you are unable to connect to one host, it might be DNS issue on your end.

Thanks,
Could be, but I'm using google DNS server 8.8.8.8, don't think its their issue though.
Hi,

Can you switch to open dns?

Thanks,
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