Fongo Account Login In Web Page Not Working

[ewater]

I tried to reset my Fongo Account password. After I input email and click submit, I did not receive any emails with the reset link for days.

Please advise.

Thanks.

[Fongo Support]

I tried to reset my Fongo Account password. After I input email and click submit, I did not receive any emails with the reset link for days.

Please advise.

Thanks.

Hi there,

Please try to do this from your smartphone using the Fongo app.

http://support.fongo.com/entries/229827 ... gin-to-app

Let me know.

Thanks,

[ewater]

Hi,

My original phone number porting order was placed on June 22. It was rejected and I provided the updated information on July 25. After that, I did not received any updates. So I want to check the e-ticket status online. But I have some difficulties to login.

I tried to reset password through the webpage (via PC). But I did not receive any emails with reset links.

Do I have to reset password using smartphone Fongo app only? Does that mean that I can not do it from my PC?

Thanks for your reply.

[Fongo Support]

Hi,

My original phone number porting order was placed on June 22. It was rejected and I provided the updated information on July 25. After that, I did not received any updates. So I want to check the e-ticket status online. But I have some difficulties to login.

I tried to reset password through the webpage (via PC). But I did not receive any emails with reset links.

Do I have to reset password using smartphone Fongo app only? Does that mean that I can not do it from my PC?

Thanks for your reply.

Hi there,

Please send me a PM with your account details and I will have a look.

Thanks,