Calll to some countries does not go through

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Ali
Just Passing Thru
Posts: 2
Joined: 09/09/2012
SIP Device Name: Cisco ATA186
Firmware Version: 3.02.01(050616A)
ISP Name: Rogers
Router: Cisco DPC3825

Calll to some countries does not go through

Post by Ali »

Hi,

I am a freephoneline user and I have been using my phone to initiate international calls without problem previously. But from a few months ago I cannot initiate calls to some countries. To be specific, I cannot initiate calls to Iran (but I can call UK number for example). Would you please help?

Thanks
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Calll to some countries does not go through

Post by FONGO_mike »

Hello,

Can you please open a ticket (see sig) and include the numbers you cannot reach please?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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