No incoming calls.

[d0rkster]

I have been using freephoneline fine before. Today, I was not able to receive incoming calls althoughI can make outgoing calls. I am using an OBi100 and this is what it says in the status page: Register Failed: 486 Too many requests (server=208.65.240.44:5060; retry in 29s). The RegistrationPeriod and RegisterExpires are both 3600 already. Is this a problem with my side or freephoneline? Thank you.

[Fongo Support]

I have been using freephoneline fine before. Today, I was not able to receive incoming calls althoughI can make outgoing calls. I am using an OBi100 and this is what it says in the status page: Register Failed: 486 Too many requests (server=208.65.240.44:5060; retry in 29s). The RegistrationPeriod and RegisterExpires are both 3600 already. Is this a problem with my side or freephoneline? Thank you.

Hi there,

Your OBI might not be configured corectly or you have saved a profile on OBI website and every time you reboot and it will revert your settings.

In order to resolve this, the unit will need to be rest to factory defaults and reconfigured.

To reset the unit to factory defaults:

http://www.obihai.com/FAQ.html#How-to-Factory-Reset

To reconfigure device, please use the links below:

http://forum.fongo.com/viewtopic.php?f=15&t=3098

http://forum.fongo.com/viewtopic.php?f=15&t=3100

Please ensure that URI field is NOT populated.

let me know if there are any issues.

Thanks,