message waiting voice mail notification always on

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hueofheather
Just Passing Thru
Posts: 2
Joined: 08/22/2013
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2776)
ISP Name: wireless WTC communications
Computer OS: Windows XP
Router: D-Link DIR-835

message waiting voice mail notification always on

Post by hueofheather »

Hi,
My voice mail stutter tone and message waiting light are always on. If I turn the voice mail notification off on the Obi202, configure voice providers, SP2, which is a freephoneline.ca account, then the stutter and light go off. But then, I have no indication either.
All other service providers remain unchecked.
Any suggestions?

Thanks!
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: message waiting voice mail notification always on

Post by FONGO_mike »

Moving this to a more appropriate queue
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senos
Active Poster
Posts: 57
Joined: 12/15/2011
SIP Device Name: OBI202
ISP Name: Cable
Router: linksys max-stream ac1750

Re: message waiting voice mail notification always on

Post by senos »

hueofheather wrote:Hi,

Any suggestions?

Thanks!
Try this, "Message Waiting" leave both boxes blank (no "v").
save, unplug for 1 Minute plug again.

From time to time, make sure both boxes are empty.
works for me.