Will FPL Cancel Service on Unused Device?

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pitcritter
Active Poster
Posts: 54
Joined: 08/09/2010
SIP Device Name: Obi100/Obi110
ISP Name: eBox DSL
Computer OS: Win7 Ultimate x64
Router: Buffalo N300 w/ DD-WRT
Location: Niagara Falls ON/NY

Will FPL Cancel Service on Unused Device?

Post by pitcritter »

I have two FPL accounts. I paid for unlock codes on both. One I use full time at home. The other one is at my trailer in upstate NY. I only use that one for the summer months. I unplugged my Obi110 at the end of September and now, I'm a little concerned that FPL might see the number not being used and re-assign it. Am I right to be concerned? I guess I could always bring the Obi home and plug it into my router just to keep it active. Advice?
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Will FPL Cancel Service on Unused Device?

Post by Jake »

If you have paid for the unlock key, then they will not cancel your account no matter how dormant they are.

They will only close free accounts that don't get used for 3 months, and they will give notification before they close them.
pitcritter
Active Poster
Posts: 54
Joined: 08/09/2010
SIP Device Name: Obi100/Obi110
ISP Name: eBox DSL
Computer OS: Win7 Ultimate x64
Router: Buffalo N300 w/ DD-WRT
Location: Niagara Falls ON/NY

Re: Will FPL Cancel Service on Unused Device?

Post by pitcritter »

Thanks Jake. Good news.