Can't dial extension numbers

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quickinferno
Just Passing Thru
Posts: 3
Joined: 10/13/2013
SIP Device Name: Linksys SPA112
Firmware Version: 1.2.1
ISP Name: Rogers
Computer OS: Win 7
Router: Trendnet

Can't dial extension numbers

Post by quickinferno »

Hello,

Linksys SPA112 1.2.1 with FPL voip key. I'm not able to dial extension numbers correctly. Eg. If I dial 116, it actually dials 111.

anyone else experience incorrect extention dialing?
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Can't dial extension numbers

Post by Fongo Support »

quickinferno wrote:Hello,

Linksys SPA112 1.2.1 with FPL voip key. I'm not able to dial extension numbers correctly. Eg. If I dial 116, it actually dials 111.

anyone else experience incorrect extention dialing?
Hi there,

I think you should upgrade to latest firmware- details below:


http://software.cisco.com/download/rele ... ease=1.3.2(XU

Try again after this and let me know.

Thanks,
quickinferno
Just Passing Thru
Posts: 3
Joined: 10/13/2013
SIP Device Name: Linksys SPA112
Firmware Version: 1.2.1
ISP Name: Rogers
Computer OS: Win 7
Router: Trendnet

Re: Can't dial extension numbers

Post by quickinferno »

You're right! One of the fixes was to recognize user dialed numbers! Thanks!