Can here dial tone and dial but then no sound/they here me

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chuckh
Just Passing Thru
Posts: 3
Joined: 10/02/2013
ISP Name: Teksavvy cable
Router: Linksys

Can here dial tone and dial but then no sound/they here me

Post by chuckh »

I can dial a number from my ATA connected phone but after it dials, I cannot here the recipient, they can here me.
This phone is in port 2. port 1 is configured with an older config file and works fine using 5060. Port 2 is 5061. Ports are open on the firewall and directing to the PAP2.
I previously had another config on port 2 which did work but for some reason, the config file i ordered 1 week ago has this problem. I ensured the appropriate codec is in the setting.
Any ideas?

Linksys PAP2 ATA and Linksys wired router used
Truexile
Quiet One
Posts: 25
Joined: 10/18/2012
SIP Device Name: Sipura SPA-2000
Firmware Version: 3.1.5
Computer OS: Windows 7 64bit
Router: 2Wire 2701HG-G

Re: Can here dial tone and dial but then no sound/they here

Post by Truexile »

Do a factory reset on your ATA device. Then plug it back into your router and re-enter all your information. This will allow your ATA to get a new IP from your router and it should work. Also make sure your ports are open. I thnk the port range for a PAP2 are 16384 - 16538.
chuckh
Just Passing Thru
Posts: 3
Joined: 10/02/2013
ISP Name: Teksavvy cable
Router: Linksys

Re: Can here dial tone and dial but then no sound/they here

Post by chuckh »

Thx Truexile. I will give that a try
chuckh
Just Passing Thru
Posts: 3
Joined: 10/02/2013
ISP Name: Teksavvy cable
Router: Linksys

Re: Can here dial tone and dial but then no sound/they here

Post by chuckh »

Ended up being my Linksys wired router.
It was failing to forward dns from ISP to my local PAP device. I ended up just replacing the router which fixed the issue