My street is not listed for the 911 service

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Buddahx
Just Passing Thru
Posts: 2
Joined: 10/17/2013
SIP Device Name: Obi110
ISP Name: Techsavvy
Computer OS: Windows 7
Router: Asus RT-56U

My street is not listed for the 911 service

Post by Buddahx »

Hi, I just moved and when I tried to change my address for the e911 service, and I enter in my postal code, my street does not show up on the list.
The street that intersects right next to my house is listed, just not my own. Could someone get in contact with me on this, as 911 is pretty important.

Thanks
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: My street is not listed for the 911 service

Post by Fongo Support »

Buddahx wrote:Hi, I just moved and when I tried to change my address for the e911 service, and I enter in my postal code, my street does not show up on the list.
The street that intersects right next to my house is listed, just not my own. Could someone get in contact with me on this, as 911 is pretty important.

Thanks
Hi there,

Unfortunately this cannot be resolved in the Public Forums.

Please open an incident ticket for this issue:

http://support.fongo.com/anonymous_requests/new

Once you have received the incident ticket#, please send me a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Team will assist you with this problem.

Thanks,
Buddahx
Just Passing Thru
Posts: 2
Joined: 10/17/2013
SIP Device Name: Obi110
ISP Name: Techsavvy
Computer OS: Windows 7
Router: Asus RT-56U

Re: My street is not listed for the 911 service

Post by Buddahx »

Thanks for the very fast reponse. Everything is sorted out. =)