Porting Out

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JeffM
Just Passing Thru
Posts: 4
Joined: 10/08/2012

Porting Out

Post by JeffM »

Hi;

I want to port my Fongo number out to voip.ms but I'm being asked for a Fongo account number, which I can't seem to find. They also want an invoice or a screen shot to confirm my ownership. I'd much prefer a PDF of an invoice, but again I don't know how I would get such a thing.

Any pointers? Thanks.
Twinkie
Just Passing Thru
Posts: 12
Joined: 02/11/2013
SIP Device Name: AudioCodes
Firmware Version: 4.8
ISP Name: Bell
Computer OS: Win7
Router: Secure Computing

Re: Porting Out

Post by Twinkie »

To port out I have used a screenshot of the 911 Information page and the SIP Settings page from the portal. For account number, use your 11 digit phone number.