No incoming call

[jetscold]

Hi,

The incoming call does not work since Thursday, and it goes to the message box directly.

I reset the my route and ATA, and it still does not work. The outgoing call works well.

I am in Ottawa.

[Fongo Support]

Hi,

The incoming call does not work since Thursday, and it goes to the message box directly.

I reset the my route and ATA, and it still does not work. The outgoing call works well.

I am in Ottawa.

Hi there,

Can you try what Jake suggested here?

http://forum.fongo.com/viewtopic.php?f= ... urb#p52874

Let me know.

Thanks,

[jetscold]

Following your instructions by dialing *73 and *79 (hanging up between calls), it worked. However it only worked for several hours and I have to redial them again. I reset my ATA and configured it again. But the problem is still there. I am wondering what problem it is.

[bridonca]

What do you have for a router? and a modem? You router is responsible for where the incoming calls go, and it looks like your router is no longer able to do it's job.

[jetscold]

What do you have for a router? and a modem? You router is responsible for where the incoming calls go, and it looks like your router is no longer able to do it's job.

My router is Linksys E3200. But why could I receive call after I dial *73 and it worked well before?

[Fongo Support]

What do you have for a router? and a modem? You router is responsible for where the incoming calls go, and it looks like your router is no longer able to do it's job.

My router is Linksys E3200. But why could I receive call after I dial *73 and it worked well before?

Hi there,'

Try to install this firmware on your router: (look for your model in the list)

http://victek.is-a-geek.com/Repositorio ... oraf_v1.3/

Let me know if there's any improvement.

Thanks,