I just received my Fongo porting completion notice but callers are unable to complete a call to my account. They hear a message stating "This account number is not valid".
Outgoing calls are working correctly. Can anyone help?
Incoming Callers Getting an Error
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Balt
- One Hit Wonder
- Posts: 1
- Joined: 11/25/2013
- SIP Device Name: Samsung Galaxy S3 (Android)
- Firmware Version: 4.3.1
- ISP Name: Rogers
- Computer OS: N/A
- Router: N/A
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Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Incoming Callers Getting an Error
Some have mentioned that it takes a while for the systems to sort themselves out, but it would be worth opening a support ticket and PM the ticket number to Fongo Support (see sig)